1. Introduction

Studio 52 Reformer (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information about you when you use our website, services, and facilities.

2. What information we collect

We may collect and process the following data about you:

• Personal Identification Information: Name, date of birth, email address, postal address, phone number.

• Health Information: Information relevant to your participation in our reformer classes, such as injury history or medical conditions. This is collected for your safety and well-being.

• Financial Information: Payment card details (processed securely by a third-party payment processor, not stored by us).

• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.

3. How we collect your information

We collect information from you in the following ways:

• Directly from you: When you register for an account, book a class, make a purchase, or communicate with us via email or phone.

• Through our website: Using cookies and other similar technologies to track your activity on our site.

• From third-party providers: Such as booking software or payment processors.

4. How we use your information

We use your information for the following purposes:

• To provide our services: To manage your account, process your bookings and payments, and provide you with access to our classes.

• To communicate with you: To send you class confirmations, reminders, updates about our services, and marketing communications (where you have consented).

• For your safety: To ensure we are aware of any health conditions that may affect your ability to participate in our classes safely.

• To improve our services: To analyze how our services are used and to make improvements to our website and offerings.

• To comply with legal obligations.

5. Sharing your information

We will not sell or rent your personal information to third parties. We may share your information with:

• Third-party service providers: Such as our booking system provider or payment processors, who assist us in providing our services. These providers are required to protect your information in accordance with this policy.

• Legal authorities: If we are required to do so by law or in response to a valid legal request.

6. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and service providers who have a business need to know.

7. Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request erasure of your personal data in certain circumstances.

• Object to processing of your personal data.

• Request a copy of your data in a machine-readable format (data portability).

To exercise any of these rights, please contact us at info@studio52reformer.co.uk.

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience and to improve our site. You can set your browser to refuse all or some browser cookies, but please note that some parts of our website may become inaccessible or not function properly.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Studio 52 Reformer Email: info@studio52reformer.co.uk

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website. This policy was last updated on July 25, 2025.